Our Training Courses
1. Excellence in Leadership Management
This Leadership Management training course is designed to encourage effective, collaborative methods of Leadership and Management. It looks at leadership from different perspectives and provides participants with the opportunity to acquire an understanding of how leadership shapes and affects organizational outcomes. This course is designed for current business leaders, aspiring leaders, department heads, senior managers, and team leaders who are interested in developing their leadership skills from an organizational point of view and in preparation for bigger leadership roles. |
2. Excellence in Sales
This Sales training course structures your approach to the selling process and relationship building. You will learn techniques and become confident in skills which allow you to prepare an outstanding sales plan and exceed your sales targets. Sales professionals will gain a new outlook on what is truly important in sales engagement and be able to navigate sales practice with insight, skill and full understanding of the customer's needs. This Sales course is designed for sales personnel in any field of work but specifically the ones who are in direct contact with customers such as sales executives and sales officers. It is designed to help them get a clear understanding and importance of effective communication during the sales process. |
3. Excellence in Marketing
This Marketing training course is a comprehensive course designed to give executives a competitive edge in Marketing. It helps you expand your knowledge and skills in the marketing of products & services. Not only will you understand the basics in Marketing, but we will also provide you with the different types of marketing that are popular nowadays therefore allowing you to create marketing goals and strategies suited for your business. This course also discusses the practical application of social media and digital marketing tools with the aim of setting up and maintaining a presence in the digital and social world. |
4. Excellence in Customer Service
This course will introduce you to the basic concepts of customer service and guide you through effective customer service techniques and practices. You will be shown how to handle the most difficult situations that arise in customer service and will be given clear explanation of why these situations occur. The course will then provide you with a road map for improving how to handle inquiries and complaints, read situations for the best outcomes, identifying customers & their needs and deliver customer satisfaction. We will demonstrate how to apply the fundamental aspects of customer service to your business, so you can deliver excellence in customer service. |
5. Excellence in Personal Development
This Personal Development course helps you map out your goals, obstacles, a plan of action and allows you to combine your professional aspirations with your personal development goals. Personal development focuses on achieving personal growth through enhanced self-awareness and the acquisition of additional knowledge and skills that will help you achieve your goals. Our specialized training methods will help you get the best from yourself and others, learn about the magic of thinking big, improve your communication skills, be persuasive and inspiring, prioritize your work and develop emotional intelligence. |
6. Excellence in Time Management
This Time Management course is designed to provide the skills needed for you to make more progress in less time and how to use your time efficiently. Effective time management is about eliminating a list of bad habits and replacing them with good time management techniques. We will help you identify time management tools, techniques, information, skills and knowledge you need to radically improve the quality of your working day, your professional & personal life. |
7. Excellence in Communication Skills
This Communication Skills course will teach you how to sharpen your communication skills and how to use them to positive effect in the workplace. All good communicators are clear, convincing and inspiring. We need to know how to communicate in order to get the best performance from ourselves and inspire others. You will identify barriers to communication and how to overcome them when interacting with those from your own culture and those of other backgrounds. You will be learning communication styles, listening skills, best use of words, voice tones and body language. |
8. Confidence Building for Employees & Motivational Training
This Confidence Building & Motivational course is adapted & designed to help your organization, your employees and your teams become more confident whilst boosting their self-esteem levels. Professionals who possess supreme self-confidence not only feel better personally about approaching difficult situations and challenges, but also positively influence the way that others feel about them. This course touches on some key motivational theories and techniques, how to set smart goals and build a personalized motivational plan, creating a motivational organization and helping employees to identify and maximize their own motivators. A motivated workforce is far more likely to be a successful workforce. Employee confidence & motivation is directly proportional to their responsibility, productivity and efficiency. |